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Discounts & Loyalty Program
1. Free delivery
1.1 For Customers from Austria, Belgium, Denmark, France, Germany, Luxembourg and the Netherlands, delivery is free of charge provided the order value exceeds 400 €. This only applies to products from the category:
1.1.1 Airlaid Dinner Napkins,
1.1.2 Cutlery Pockets,
1.1.3 Dinner & Lunch & Cocktail Tissue Napkins for Horeca Sector >>> Dinner Tissue Napkins 40 x 40 cm,
1.1.4 Magic Towels.
2. The discount of 2% on the first purchase after registration.
2.1 When creating an account in the store, a Customer is granted a 2% discount, by which the amount of the first purchase is reduced.
3. Loyalty program for Customers registered in the store.
3.1 Each Customer registered in the store has the opportunity to collect points on their account. Depending on the number of points accumulated, the administrator grants discounts of 3%, 4%, 5% for each product purchased in the store, which are deducted from the order value for subsequent purchases.
3.2 Points are awarded for the following activities:
3.2.1 Product purchase (25,6 EUR = 10 pts)
3.2.2 Adding an opinion about the purchased product (1 opinion about 1 product = 3 pts)
3.2.2.1 An opinion about a product can be added on the product card on the store's website or in response to an opinion request sent to the Customer's mailbox. The opinion request is sent 7 days after placing the order.
3.2.2.2 Points are awarded after the administrator accepts the opinion.
3.2.2.3 Opinions added on the store website without prior purchase are not converted into points.
3.2.2.4 The Customer receives information by e-mail about the publication of the opinion on the store's website.
3.3 Table of points and discounts.
| Basket Value: BV | Amount of Points | Discount |
| 0 EUR ≤ BV < 25,6 EUR | 0 pkts | 0 % |
| 25,6 EUR ≤ BV < 51,2 EUR | 10 pkts | 0 % |
| 51,2 EUR ≤ BV < 76,8 EUR | 20 pkts | 0 % |
| 76,8 EUR ≤ BV < 102,4 EUR | 30 pkts | 0 % |
| 102,4 EUR ≤ BV < 128,0 EUR | 40 pkts | 0 % |
| 128,0 EUR ≤ BV < 153,6 EUR | 50 pkts | 0 % |
| 153,6 EUR ≤ BV < 179,2 EUR | 60 pkts | 0 % |
| 179,2 EUR ≤ BV < 204,8 EUR | 70 pkts | 3 % |
| 204,8 EUR ≤ BV < 230,4 EUR | 80 pkts | 3 % |
| 230,4 EUR ≤ BV < 256,0 EUR | 90 pkts | 3 % |
| 256,0 EUR ≤ BV < 281,6 EUR | 100 pkts | 4 % |
| 281,6 EUR ≤ BV < 307,2 EUR | 110 pkts | 4 % |
| 307,2 EUR ≤ BV < 332,8 EUR | 120 pkts | 4 % |
| 332,8 EUR ≤ BV < 358,4 EUR | 130 pkts | 4 % |
| 358,4 EUR ≤ BV < 384,0 EUR | 140 pkts | 4 % |
| BV ≥ 384,0 EUR | ≥ 150 pkts | 5 % |
3.4 Points expire automatically after 45 days from the date they are received. The oldest points are used first.
3.5 The Customer receives e-mail notifications about the account status and the expiry date of the points, thanks to which they can make timely decisions about the next purchase to prevent the loss of the discount.
3.6 The number of accumulated points and the amount needed to reach a discount threshold are available after logging in to your account in the "Your Orders" tab.
3.7 If the Customer returns the goods, points are deducted from their account.